At Carbono, we value the trust of our users and are committed to protecting their privacy. This privacy policy explains how we collect, use, and protect the personal information you provide when interacting with our website and services.

When you browse our website or use our services, we may collect certain personal data, such as:

• Contact information (name, email, phone number, etc.) provided when filling out contact or subscription forms.
• Browsing data, such as IP addresses, browser type, approximate geographic location, and on-site behavior.

This data is collected to ensure a personalized and optimized experience on our website.

The information we collect may be used for the following purposes:

• Improve website functionality and user experience.
• Respond to your inquiries and service requests.
• Send updates, promotions, or relevant information about our services, with your prior consent.
• Ensure security and prevent fraud on our platforms.

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to:

• Remember your preferences and settings.
• Analyze website traffic to identify trends and optimize content.
• Display relevant ads through third-party advertising partners.

You can manage or delete cookies in your browser settings. Blocking certain cookies may limit some functionalities of our site.

We implement technical and organizational measures to safeguard your personal data from unauthorized access, loss, or alteration. However, no system is completely secure, and absolute protection cannot be guaranteed.

At Carbono, we do not share your personal information with third parties, except in the following cases:

• When required to comply with legal obligations.
• To provide essential services (such as web hosting or analytics tools) through trusted partners who comply with data protection standards.

You have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to the processing of your data.
• Withdraw your consent for the use of your data at any time.

To exercise these rights, please contact us via our contact form or by sending an email to info@carbono.com.co

Our website may include links to other sites of interest. We are not responsible for the privacy practices of these external sites, so we recommend reviewing their policies when you access them.

We reserve the right to update this privacy policy at any time. Changes will be communicated through a notice on our website and will take effect immediately.

If you have any questions about this privacy policy or the processing of your data, feel free to contact us at info@carbono.com.co.